Regarding delivery
Postage
Shipping charges within Japan are a flat rate of 1,100 yen (tax included).
For overseas, please see the table below.
| Asia | Other areas | |
|---|---|---|
| up to 1kg | 3,450 yen | 5,600 yen |
| up to 3kg | 6,050 yen | 11,400 yen |
| up to 5kg | 8,450 yen | 17,400 yen |
| up to 8kg | 11,650 yen | 25,200 yen |
| up to 10kg | 13,650 yen | 30,000 yen |
| up to 15kg | 18,650 yen | 42,000 yen |
| up to 20kg | 23,650 yen | 54,000 yen |
| up to 25kg | 28,650 yen | 66,000 yen |
| up to 30kg | 33,650 yen | 78,000 yen |
Delivery time
Standard items will be shipped within 5 business days after payment is confirmed. (Excluding some areas such as remote islands) (We will be closed on Saturdays, Sundays, holidays, and New Year's holidays.)
Normally, orders will be shipped on the next business day after receiving your order, but if logistics are busy, there may be a delay.
Delivery times vary depending on your location.
Delivery times for reserved products will be stated on each product page.
As soon as shipping is completed, we will send you a shipping completion email.
- Regarding delivery, depending on the weather and traffic conditions, delivery may be very busy and delivery may take a little longer than the estimated delivery time.
- Hours may change during long holidays such as Golden Week and New Year's holidays, busy seasons, and emergencies.
- If you purchase multiple items in the same cart with different delivery dates, such as regular items in stock and pre-order items, the items will be shipped as soon as all items are available.
If you would like to have regular items shipped first, please make separate payments for your order.
Date and time specification
We only accept date and time specifications for shipping within Japan.
Delivery dates can be specified from ○ business days after the order date. Depending on the delivery situation and region, we may not be able to meet your request.
[You can specify your desired delivery time]
However, even if you specify a time, delivery may not be possible within the specified time due to the delivery company's busy season, weather, traffic conditions, etc.
8am-12pm
12:00-14:00
14:00-16:00
16:00-18:00
18:00-20:00
19:00-21:00
- Depending on the delivery area, road traffic conditions, and weather, delivery may take longer than usual.
- Even if you set up a time-specific service in some areas, such as Okinawa or remote islands, we may not be able to accommodate your request on the specified date.
- If you are in a hurry or would like to discuss a specific date and time, please contact us directly from the contact page .
Paperless statement
In order to protect our customers' personal information and as part of our environmental conservation efforts, we no longer include the purchase statement in the package.